Last updated: October 3, 2026
Welcome to Talkspresso. These Terms of Service (“Terms”) are a legal agreement between you and Talkspresso (“we,” “us,” or “our”). They govern your use of our website at talkspresso.com, our video session platform, and all related services (collectively, the “Service”).
By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
You must be at least 18 years old to use Talkspresso. By creating an account, you represent that you are at least 18, that you have the legal capacity to enter into these Terms, and that all information you provide is accurate and complete.
We reserve the right to request verification of your age or identity at any time.
Sanctions and export controls. Talkspresso is a US company and must comply with US economic sanctions and export control laws. You may not create an account, offer or purchase services, or receive payouts if you are (a) located in, ordinarily resident in, or organized under the laws of a country or region subject to comprehensive US sanctions (currently Cuba, Iran, North Korea, and the Crimea, so-called Donetsk People’s Republic and so-called Luhansk People’s Republic regions of Ukraine), or (b) listed on, or owned or controlled by anyone listed on, a US government sanctions list, including the OFAC Specially Designated Nationals List. By using the Service you represent that neither applies to you. We may restrict, suspend or close any account, and withhold or cancel any payment or payout, where we believe that is required to comply with these laws. You may not use a VPN or other means to hide your location for the purpose of avoiding these restrictions.
To use most features of the Service, you must create an account. You are responsible for:
You may not share your account credentials with others, create multiple accounts for the same person, or create an account on behalf of someone else without their permission.
We may suspend or terminate accounts that violate these Terms or that we reasonably believe are fraudulent.
Talkspresso supports two types of users:
Providers are creators, experts, coaches, consultants, and other professionals who offer paid services through the platform. Providers create public profiles, set their own prices, define their availability, and deliver sessions or digital products to Clients.
Clients are individuals who browse Provider profiles, book sessions, attend workshops, or purchase digital products through the platform.
A single user may act as both a Provider and a Client.
As a Provider, you agree to:
Providers are independent contractors, not employees, agents, or representatives of Talkspresso.
As a Client, you agree to:
All payments are processed securely through PayPal. Talkspresso does not store your full credit card number, expiration date, or CVV. By making a payment, you agree to PayPal’s terms of service.
Talkspresso charges a platform fee on Provider transactions, which varies by plan:
Platform fees are deducted from the Provider’s payout before disbursement. Standard PayPal payment processing fees also apply to all transactions, regardless of plan, at PayPal’s then-current rates.
The Pro plan is billed at $29.95 per month. By subscribing, you authorize us to charge your payment method on a recurring monthly basis until you cancel. Subscriptions can be canceled at any time through your account settings. Cancellation takes effect at the end of the current billing period. We do not provide partial refunds for unused portions of a billing period.
Providers are paid through PayPal. When a Client pays for a booking, funds settle to the Provider’s connected PayPal account, less any applicable platform fee. Providers are responsible for connecting and maintaining a valid PayPal account in order to receive funds. Talkspresso is not responsible for delays, holds, or failures caused by PayPal, by the Provider’s bank, or by an incomplete or unverified PayPal connection.
Providers set their own refund and cancellation policies. Clients should review a Provider’s policies before booking. If a dispute arises between a Provider and a Client regarding a refund, Talkspresso may, at its sole discretion, mediate the dispute or issue a refund. Talkspresso’s decision in any such dispute is final.
If a Provider consistently fails to deliver booked services, Talkspresso reserves the right to issue refunds to affected Clients and recover those amounts from the Provider.
If a Client initiates a chargeback or payment dispute through their bank or card issuer, Talkspresso reserves the right to suspend the Client’s account pending resolution and to recover any costs associated with the chargeback (including fees imposed by our payment processor) from the responsible party.
Appointment. By creating any paid offer on Talkspresso, you appoint Talkspresso as your limited agent for the sole and exclusive purpose of collecting payment from buyers on your behalf. This appointment is limited to payment collection. It does not make Talkspresso your agent for any other purpose, and it does not give Talkspresso authority to act for you beyond collecting buyer payments and remitting them to you under the terms below.
Discharge of the buyer. Payment by a buyer to Talkspresso fully discharges that buyer’s payment obligation to you, regardless of whether or when Talkspresso remits those funds to you. Once a buyer pays Talkspresso for your offer, the buyer has paid you in full for that purchase, and the buyer owes you nothing further. From that point, any obligation to deliver the funds runs from Talkspresso to you, and you agree to look solely to Talkspresso, and not to the buyer, for those funds.
Remittance is automatic, not discretionary. Talkspresso does not decide whether or when to pay you based on its own discretion. Funds collected for your offer become payable to you automatically when both of the following are true: (a) you have connected a valid payout method to your Talkspresso account, and (b) the related booking has cleared the applicable dispute and refund window. When both conditions are met, Talkspresso remits the funds to you, less any fees disclosed to you in advance, through your connected payout method. If you have already connected a payout method, condition (a) is satisfied at the time of the buyer’s payment and remittance follows automatically once condition (b) is met. This is the entire claim process. There is no separate approval step in which Talkspresso may withhold funds that are otherwise payable to you.
What held funds are not. Funds collected by Talkspresso and not yet remitted to you are a payable that Talkspresso owes you. They are not a stored-value balance, a wallet, an account credit, or any form of deposit or e-money held for you. You cannot spend, transfer, withdraw on demand, or direct these funds for any purpose other than remittance to your connected payout method under this section. No interest accrues to you on these funds.
Unclaimed funds are refunded to the buyer. If a buyer pays for your offer before you have connected a payout method, and you do not connect a valid payout method within thirty (30) days of that payment, the purchase is cancelled and Talkspresso automatically refunds the buyer in full. After a refund, those funds are no longer payable to you and you have no claim to them. Talkspresso may remind you to connect a payout method during this period, but you are responsible for connecting one in time to be paid.
Fees and taxes. Talkspresso’s fees are disclosed to you before you create a paid offer and are deducted from amounts remitted to you. You are responsible for any taxes on your earnings. Where Talkspresso is the entity that settles funds to you, Talkspresso may be required to collect tax information from you (such as a Form W-9) and to report amounts paid to you to tax authorities. You agree to provide accurate tax information when requested, and Talkspresso may pause remittance to you until you do.
Providers may sell digital products (downloads, videos, bundles, and other digital content) through the platform. By purchasing a digital product, you receive a personal, non-transferable, non-exclusive license to access and use that product for your own purposes.
You may not redistribute, resell, or share purchased digital products unless the Provider explicitly permits it. Refund policies for digital products are set by each Provider.
A session is recorded only when the host (the Provider) starts a recording in the video room. Talkspresso does not record sessions automatically. When a recording starts, every participant is notified on screen, and a recording indicator stays visible for as long as the recording runs. If you do not want to be recorded, tell the host or leave the session. If you stay in the session after being notified, you agree to be recorded.
When the host stops a recording, a link to it is emailed to the client for a one-to-one session, or to everyone registered for a group session, workshop, or webinar, whether or not they attended.
Hosts are responsible for recording lawfully. Before recording, a host must tell participants the session will be recorded and obtain any consent the law requires, including in places such as California that require the consent of everyone on the call. A host must stop recording if a participant objects, and must follow any additional rules that apply to the host’s profession. Talkspresso provides the on-screen notice described above. It does not obtain consent on the host’s behalf.
If the host has turned on AI summaries (available on Pro plans), the audio from a recording is sent to OpenAI to produce a transcript and a written summary. OpenAI processes it under its data processing terms and does not use data submitted through its API to train its models.
A host may also start AI Notes, which captures the conversation audio only (no video) and sends it to OpenAI to produce a transcript and written notes, under the same OpenAI terms described above. While AI Notes is running, every participant sees an on-screen AI Notes indicator, and guests are told before joining that the host may use it. The notice, objection, and host-responsibility terms in the Recording section above apply to AI Notes in the same way. AI Notes audio is not added to the Recordings library. Section 3 of our Privacy Policy explains how long it is kept.
Talkspresso does not use session content to train AI models.
Session recordings are jointly accessible to all participants. Providers may use recordings in accordance with applicable law and any agreements with their Clients. Clients may not redistribute recordings without the Provider’s written consent.
Providers retain full ownership of all content they create and upload to Talkspresso, including profile information, service descriptions, session content, digital products, and any other materials (“Provider Content”).
By uploading Provider Content to Talkspresso, you grant us a non-exclusive, worldwide, royalty-free license to display, distribute, and promote your content solely in connection with operating and marketing the Service. This license includes the right to display your public profile, service listings, and promotional materials on our website and in marketing channels. This license terminates when you remove the content or delete your account, except for content that has already been purchased by or delivered to Clients.
The Talkspresso name, logo, website design, software, and all other materials created by us are our intellectual property. You may not copy, modify, distribute, or create derivative works from Talkspresso’s intellectual property without our written permission.
If you provide suggestions, ideas, or feedback about the Service, we may use them without any obligation to compensate you.
You agree not to:
Your use of the Service is also governed by our Acceptable Use Policy, which is incorporated into these Terms.
We reserve the right to investigate violations and take appropriate action, including suspending or terminating your account, withholding, reversing, or refusing to remit payments connected to prohibited conduct, and reporting illegal activity to law enforcement, in each case without prior notice and at our sole discretion.
We respect intellectual property rights. If you believe content on Talkspresso infringes your copyright, you may submit a takedown notice to support@talkspresso.com with the following information:
We will respond to valid takedown notices in accordance with the Digital Millennium Copyright Act. Repeat infringers may have their accounts terminated.
The Service integrates with third-party services including PayPal (payments), Vonage/OpenTok (video), Google Calendar (scheduling), OpenAI (AI features), and SendGrid (email). Your use of these integrations is subject to each provider’s own terms and privacy policies. Talkspresso is not responsible for the actions, policies, or reliability of third-party services.
Talkspresso’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only access Google Calendar data necessary to provide scheduling functionality, and we do not use Google data for advertising or purposes unrelated to the Service.
The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, Talkspresso disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Without limiting the foregoing, Talkspresso does not warrant that:
Talkspresso is a platform that connects Providers and Clients. We are not a party to the transactions between them. We do not provide professional advice of any kind (medical, legal, financial, therapeutic, or otherwise). Any information or services obtained through a Provider are used at your own risk.
To the fullest extent permitted by law, Talkspresso, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising from or related to your use of the Service.
In no event shall Talkspresso’s total aggregate liability to you for all claims arising from or related to the Service exceed the greater of (a) the amounts you have paid to Talkspresso (not to Providers) in the twelve (12) months preceding the claim, or (b) one hundred dollars ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Talkspresso, its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:
This indemnification obligation survives termination of your account and these Terms.
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.
Before initiating any formal dispute resolution, you agree to contact us at support@talkspresso.com and attempt to resolve the dispute informally for at least 30 days.
If informal resolution is unsuccessful, any dispute, claim, or controversy arising from or relating to these Terms or your use of the Service shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration will be conducted in Nashville, Tennessee, or at another mutually agreed location, before a single arbitrator.
The arbitrator may award the same relief that a court could award, including injunctive or declaratory relief. The arbitrator’s decision is final and binding and may be enforced in any court of competent jurisdiction.
You and Talkspresso agree that disputes will be resolved on an individual basis only. Neither party may participate in a class action, class arbitration, or any other representative or consolidated proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding.
Nothing in this section prevents either party from seeking injunctive or equitable relief in court for intellectual property infringement, unauthorized use, or misappropriation. Claims that qualify for small claims court in your jurisdiction may be brought in small claims court instead of arbitration.
You may opt out of this arbitration agreement by sending written notice to support@talkspresso.com within 30 days of first accepting these Terms. Your notice must include your name, account email address, and a clear statement that you wish to opt out of arbitration. If you opt out, you and Talkspresso retain the right to litigate disputes in court.
These Terms are governed by the laws of the State of Tennessee, United States, without regard to its conflict-of-law principles. To the extent that litigation is permissible under these Terms, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Davidson County, Tennessee.
You may close your account at any time by contacting us at support@talkspresso.com or through your account settings. If you have an active Pro subscription, canceling your account will also cancel your subscription at the end of the current billing period. Outstanding payouts will be processed to your connected PayPal account.
We may suspend or terminate your account at any time, with or without cause and with or without notice, if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or if your account poses a risk to the Service, other users, or third parties. We may also terminate accounts that have been inactive for an extended period after providing notice.
Upon termination:
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and notify you by email or through the Service at least 14 days before the changes take effect.
Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and close your account.
Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Talkspresso regarding the Service.
Severability. If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
Waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
Force Majeure. Talkspresso is not liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including natural disasters, war, terrorism, pandemics, government actions, internet or infrastructure failures, or third-party service outages.
Notices. We may send you notices via email to the address associated with your account. You are responsible for keeping your email address current. Notices sent by email are considered received 24 hours after sending. Notices to us should be sent to support@talkspresso.com.
No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights.
Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.
If you have questions about these Terms, contact us at:
Talkspresso
Email: support@talkspresso.com
Website: talkspresso.com