60 minutes ยท 1:1 call

Filipe Rufino
I help CEOs and SaaS leaders turn Customer Success into a 2nd growth engine, driving NRR and valuations.
A focused 60-min call for SaaS executives, CS leaders and investors tackling a specific Customer Success challenge.
Access my 13 years of Customer Success domain experience and 10,000+ hours of customer meetings across EMEA and globally. I deliver sharp, actionable recommendations tailored to your context. From strategy to tactics, from NRR unlock to stakeholder alignment, from AI to tooling, and leadership coaching.
Note: every consultation is subject to a conflict of interest check prior to confirmation.
Payment through PayPal. Private, encrypted video call, just the two of you. Email reminders, and you can reschedule.
60-minute private session