
Filipe Rufino
I help CEOs and SaaS leaders turn Customer Success into a 2nd growth engine, driving NRR and valuations.
A focused 60-min call for SaaS executives, CS leaders and investors tackling a specific Customer Success challenge.
Access my 13 years of Customer Success domain experience and 10,000+ hours of customer meetings across EMEA and globally. I deliver sharp, actionable recommendations tailored to your context. From strategy to tactics, from NRR unlock to stakeholder alignment, from AI to tooling, and leadership coaching.
Note: every consultation is subject to a conflict of interest check prior to confirmation.
Format
Video Call
Duration
60 minutes
Type
Private 1:1
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Secure payment
Processed by PayPal
Private video
Encrypted, just the two of you
Reminders & reschedule
Email reminders, easy rescheduling
60-minute private session