
Filipe Rufino
I help CEOs and SaaS leaders turn Customer Success into a 2nd growth engine, driving NRR and valuations.
A focused 30-minute coaching call designed for CS professionals who are in career transition, whether you've been recently laid off or are just starting out in Customer Success.
This session is your opportunity to get honest, experienced guidance from a CS leader who has hired, developed and promoted CSMs across some of the world's leading SaaS companies.
In our call we can cover:
* How to position yourself effectively in today's CS job market
* Building or refining your job search strategy
* CV review and feedback
* Interview preparation and how to talk about CS metrics and impact
* How to break into Customer Success from an adjacent role
* What hiring managers and CS leaders are really looking for
Every consultation is subject to a conflict of interest check prior to confirmation.
If your employer offers a Professional Development Budget you might be able to get reimbursed for these sessions.
Format
Video Call
Duration
30 minutes
Type
Private 1:1
Secure payment
Checkout protected by Stripe
Private video
Encrypted, just the two of you
Reminders & reschedule
Email reminders, easy rescheduling
30-minute private session