1. Introduction
Talkspresso, Inc. (“Talkspresso,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services (collectively, “Services”).
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, password)
- Profile information (photo, bio, professional credentials)
- Payment information (processed through secure third-party providers)
- Communications with us
- Service offering details
2.2 Information Automatically Collected
- Device information (IP address, browser type, operating system)
- Usage data (interactions with our Services)
- Cookies and similar technologies
- Location information
2.3 Google User Data
When you connect your Google account, we access:
- Basic profile information (name, email address, profile photo)
- Google Calendar data (event times, availability, meeting details)
- Authentication tokens
3. Use of Information
3.1 General Information Use
We use collected information to:
- Provide and maintain our Services
- Process payments and transactions
- Send administrative information
- Respond to inquiries and provide support
- Prevent fraud and abuse
- Improve our Services
- Comply with legal obligations
3.2 Google User Data Use
We use Google user data specifically to:
- Enable Google Sign-In authentication
- Sync calendar availability for scheduling
- Prevent double-booking and scheduling conflicts
- Add confirmed bookings to your Google Calendar
- Send booking notifications and updates
4. Information Sharing
4.1 General Information Sharing
We may share information with:
- Service providers and business partners
- Professional advisors (legal, accounting)
- Law enforcement when required
- During business transfers (merger, acquisition)
4.2 Google User Data Sharing
Google user data is shared only:
- As necessary for calendar synchronization
- With your explicit consent
- To comply with legal requirements
- With service providers bound by confidentiality obligations
We never sell, rent, or trade Google user data to third parties.
5. Data Protection and Security
5.1 Security Measures
We implement industry-standard security measures:
- End-to-end encryption for data transmission
- Secure cloud infrastructure with restricted access
- Regular security audits and monitoring
- Employee access controls and training
- OAuth 2.0 authentication protocols
- Multi-factor authentication options
5.2 Google User Data Protection
For Google user data specifically:
- Encryption in transit and at rest
- Secure token management
- Regular security assessments
- Access logging and monitoring
- Compliance with Google API Services User Data Policy
6. Data Retention and Deletion
6.1 General Data Retention
- Active accounts: Data retained while account is active
- Inactive accounts: Data retained for 180 days post-inactivity
- Backup data: Retained for up to 30 days
6.2 Google User Data Retention
- Calendar data retained only while integration is active
- Authentication tokens stored until access is revoked
- All Google user data deleted within 30 days of account deletion
- Option to revoke Google access independently of account status
7. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Opt-out of marketing communications
- Revoke third-party account connections
- Export your data
- Lodge privacy complaints
8. Children’s Privacy
Our Services are not directed to children under 18. We do not knowingly collect information from children under 18.
9. International Data Transfers
We may transfer data internationally in compliance with applicable data protection laws.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or Service notification.
11. Cookie Policy
We use cookies and similar technologies for:
- Essential platform functionality
- Performance and analytics
- User preferences
- Marketing (with consent)
12. GDPR Compliance
For users in the European Economic Area (EEA):
- Legal bases for processing
- Data subject rights
- Data Protection Officer contact
- Right to lodge complaints with supervisory authorities
13. CCPA Compliance
For California residents:
- Categories of personal information collected
- Sources of personal information
- Business purposes for collection
- Third-party sharing practices
- California privacy rights
14. Contact Information
Privacy-related questions:
Email: privacy@talkspresso.com
Address: 539 N. Glenoaks Blvd., Suite 301c,
Burbank, CA 91502
DPO Email: dpo@talkspresso.com
For general support: Email: support@talkspresso.com